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Industry · Repair shops

Every device in. Every device out.

Phone kiosks, electronics and appliance repairers and garages: job cards, estimates approved on WhatsApp, deposits, a technician board and warranty, invoiced through the Kit till.

  • No card needed · 14-day trial
  • EFRIS-ready receipts
  • Accounting included free
  • Trusted by 4,200+ businesses
Kit Repairs Today: 11 jobs promised, 5 estimates awaiting approval, 7 ready for pickup, the attention queue and the board, designed screen
Kit Repairs job cards on the phone: overdue and promised today with status and balance, designed screen
Designed screens of Kit Repairs, demo data for Kisekka Repair Clinic · phone shows the job list at phone width
Trusted by 4,200+ businesses in 6 countries Kit POS Desktop keeps selling offline Accounting included free in every plan Kit AI in every plan with a weekly token allowance
The day in the shop

Take it in. Diagnose. Get the yes. Fix it. Hand it back.

Six things a repair shop does every day, and the screen Kit gives you for each. These are the designed screens of Kit Repairs with demo data for Kisekka Repair Clinic, shown in the device frames; they are not live captures.

1Intake

A job card in two minutes, with the IMEI, the photos and the slip.

Type the phone number and the Scan chip reads the IMEI from *#06#, the serial from the rating plate or the number plate; the device comes back with its earlier jobs. Tick the intake checklist (eight points for a phone, ten for a vehicle with the walk-around, six for an appliance), take condition photos, note the SIM, case and charger, and print the job slip and the 50 by 30 label that goes on the device.

Explore Kit Repairs
A job card in two minutes, with the IMEI, the photos and the slip.
2Diagnosis fee

Charge the diagnosis at intake. Credit it the moment the estimate is approved.

Water damage and board work carry a diagnosis fee (UGX 20,000 by default, UGX 60,000 for a vehicle scan, UGX 40,000 for an appliance call-out). It is charged at intake and credited to the job automatically when the customer approves; if they decline or the device goes back unrepaired, the fee stays as income. The job card's timeline shows the fee, the credit, the deposit held and every message sent.

See the job card
Charge the diagnosis at intake. Credit it the moment the estimate is approved.
3Approval on WhatsApp

The estimate goes to the customer's phone. They tap Approve.

A signed link opens what the technician found, the photos, and the estimate with the part quality options (original, OEM copy or generic) and the total updating as they switch. Approve, Decline or Ask a question is recorded with who, when and the channel. When the garage finds the bushes are gone as well, a supplementary approval goes to the same page. At the counter, the customer signs on the tablet instead.

How approvals work
The estimate goes to the customer's phone. They tap Approve.
4Parts, deposits and the board

From stock, bought at Kisekka, or brought in by the customer.

Three kinds of part line: from stock (an ordinary stock sale with live availability), bought for the job (a Kit purchase against the supplier once the deposit is in) and customer supplies (zero price, noted on the slip and the warranty). A deposit is required when a part is bought for the job and held as a customer advance until the invoice. The technician board shows every job by status with its deposit, its part and its promise.

See the technician board
From stock, bought at Kisekka, or brought in by the customer.
5Pickup and warranty

Collect checks the person, tests the device, takes the balance and prints the warranty card.

The invoice is issued at Ready from the approved estimate as an ordinary Kit sale, so the customer sees the final bill before coming in: one fiscal receipt per job, the deposit applied, the balance in cash, mobile money, card or Kit Pay. Status messages go out at Received, Estimate ready, Ready and Collected by WhatsApp, SMS where there is no WhatsApp. Warranty is 30 days on the part and the workmanship; a claim re-opens the job at zero charge. Uncollected devices get reminders at 30 and 60 days and may be disposed of after 90, as printed on the slip.

The sale on the Kit till
Collect checks the person, tests the device, takes the balance and prints the warranty card.
6Reports

Revenue by technician, parts margin, promises kept, warranty returns.

Nine reports from one read model: jobs by device type, parts margin and where the parts were bought, turnaround and promises kept, deposits held and balances due, uncollected devices. Labour, parts, diagnosis fees and deposits post to their own accounts in Kit Accounting, which is free, and Kit AI answers 'which technician brought in the most labour this month?' from the same numbers.

Explore Kit Accounting
Revenue by technician, parts margin, promises kept, warranty returns.
Devices

On the counter, in your pocket, on the office wall.

Kit POS Desktop keeps selling without internet. Kit Business shows the owner tonight's sales from home. Kit Business TV puts the live dashboard on the back-office screen.

Kit POS Desktop sale screen on a touch till
Kit POS Desktop (Windows) · offline till, receipt printers, cash drawer
Kit Business mobile home on a phone
Kit Business (Android and iOS) · tonight's sales and stock alerts
Kit Business TV overview dashboard on a wall screen
Kit Business TV (Android TV) · live sales on the wall
Plan and price

The plan we recommend for a repair shop.

Economy gives you one location and five users, the Kit till and Kit Business on the phone. Add Kit Repairs for the job cards, and Accounting comes free.

Recommended for repair shops
Economy + Repairs
One shop, one till, the books done.
  • Economy plan · 1 location · 5 usersUGX 268,000
  • Kit Repairs add-onUGX 50,000
  • Kit AI · 125,000 tokens a weekIncluded
  • Kit Accounting Bonus Free
UGX 318,000
a month · or UGX 3,180,000 a year, two months free. Prices include 18% VAT.

Economy includes:

  • Kit POS core (Sell · Stock · Purchases · Reports)
  • Kit Business mobile and Kit POS Desktop till
  • Kit Accounting (free) Bonus
  • Kit Pay (per transaction)
  • Kit AI · 125,000 tokens a week

14-day trial, no card. Pay by MTN MoMo, Airtel Money, card, bank transfer or Kit Pay.

AAccounting included free in every planBonus

Kit Accounting is a free module, on by default for every business: ledger, P&L, balance sheet and ageing, with every sale, purchase and payment posted automatically.

Kit AI on Economy

Kit AI · 125,000 tokens a week. Ask "what sold best this week?" and get the answer from your own records.

Included in every plan with a weekly token allowance; extra usage draws on your business credits.

Need more locations or users? Compare Economy, Deluxe, Plus and Custom. Extra users and locations are priced on the pricing page.

Guides

Ring the first sale, then set up your parts, services and technicians.

Your First Sale in Kit POS: Cart, Discount, Payment, Receipt, from the Kit channel.

Your First Sale in Kit POS: Cart, Discount, Payment, Receipt
Kit guide · youtube.com/@Kitpos · 5:28Plays from youtube-nocookie.com only after you press play. All guides
FAQ

Questions repair shop owners ask us.

Do I have to charge a diagnosis fee?
No. It is a setting per business and per job. When you do, the default is UGX 20,000 (UGX 60,000 for a vehicle scan, UGX 40,000 for an appliance call-out), charged at intake and credited to the job automatically when the estimate is approved. If the customer declines or the device goes back unrepaired, the fee stays as income.
What happens when the customer brings their own part?
Add it as a customer-supplied line at zero price. It is not invoiced; the job slip and the warranty record that the part was supplied by the customer, so the warranty covers the workmanship only and nobody argues at pickup.
How do deposits work?
A deposit is required when the estimate has a part bought for the job (by default the full price of that part, editable) and optional otherwise. It is held as a customer advance on the Repair deposits account until the invoice is issued at Ready, then applied to the balance at pickup. Deposits held and balances due are two reports, and Kit AI can read them.
What is the warranty, and what happens with a claim?
Thirty days on the part and the workmanship from the day of collection, excluding liquid and physical damage; set it to 0, 60 or 90 days per job. A claim re-opens the job as a linked card with the original lines at zero charge, so the margin report shows the true cost of the claim.
What about devices nobody collects?
Reminders go out at 30 and 60 days after Ready; after 90 days the shop may dispose of the device. The notice is printed on the intake slip and the Uncollected devices report lists them with the diagnosis fee kept.
Does the invoice go through the till?
Yes. The invoice is issued at Ready from the approved estimate as an ordinary Kit sale, one fiscal invoice per job for EFRIS with the deposit as a payment on it. Sales, tax and the customer ledger are the same reports as the rest of the business, and Accounting posts labour, parts, diagnosis and deposits to their own accounts.
Which plan fits repair shops?
Economy (1 location · 5 users) plus Kit Repairs: UGX 318,000 a month, or UGX 3,180,000 a year with two months free. Prices include 18% VAT. Accounting is included free.
Do the receipts work with URA EFRIS?
Yes. Kit is EFRIS-ready: fiscal receipts and invoices are issued from the till with the tax rates and groups you set up once.
What happens when the internet goes down?
Kit POS Desktop on the Windows till keeps selling, prints receipts and queues the sales; it syncs when the line is back and the office can see each till's sync debt.
Can I ask Kit AI about my numbers?
Yes. Included in every plan with a weekly token allowance; extra usage draws on your business credits. Answers use only your business's records and respect each user's role.
Can I import my products and customers?
Yes. The CSV importer brings in products, contacts, suppliers and opening stock; the guide walks through it in five minutes.
Start today

Your shop, finally able to say where every device is.

No card needed · 14-day trial, import from Excel on day one, and a WhatsApp line to a human in Kampala. Economy + Repairs from UGX 318,000 a month, Accounting free.