Questions, answered.

Cloud software is lower-cost, secure and mobile: nothing to install, nothing tied to one computer, and you can open your business from the shop, the warehouse or the road. Where the connection is unreliable, Kit POS Desktop keeps the Windows till selling offline and syncs when the line is back, so you get both.

Every plan starts with a 14-day trial and no card is needed. Paid plans start at UGX 268,000 a month (Economy: 1 location, 5 users); Deluxe is UGX 538,000 and Plus UGX 1,288,000 a month. Accounting included free in every plan, and Kit AI is included in every plan with a weekly token allowance.

Yes. Deluxe includes priority chat support, Plus adds phone support seven days a week and full API access, and Custom plans come with a dedicated account manager. Implementation, data migration and training are arranged with sales, and the Kit services team takes on larger projects.

Pick a plan on the pricing page and pay monthly or yearly. Yearly = 10 × monthly on the plan, extras and every add-on: pay for 10 months, not 12. Prices include 18% VAT. 14-day trial, no card. Pay by MTN MoMo, Airtel Money, card, bank transfer or Kit Pay. Upgrade, downgrade or cancel from Billing at any time. Pricing.

Kit Accounting is a free module, on by default for every business: ledger, P&L, balance sheet and ageing, with every sale, purchase and payment posted automatically. Bonus

No. Included in every plan with a weekly token allowance; extra usage draws on your business credits. Extra usage is metered against the business's prepaid Kit AI credit wallet (Billing › Credits), never billed as a monthly add-on. See the pricing page for each plan's weekly allowance. Pricing.

Yes. Economy covers 1 location and 5 users, Deluxe 3 and 15, Plus 10 and 100. Beyond that an extra user is UGX 10,000 and an extra location UGX 50,000 a month, or move up a plan. Add-on modules are from UGX 50,000 a month, the same price on any plan.

No. Kit runs in the browser on any computer, tablet or phone with an internet connection (Chrome recommended), so there is nothing extra to buy. Barcode scanners and ESC/POS receipt printers speed up the counter if you want them, and Kit POS Desktop for Windows is free with every plan for tills that must keep selling offline. The plan price is the whole price: it includes VAT, and Kit Pay is charged per transaction with no monthly fee.

Yes. Kit POS Desktop for Windows keeps selling and printing receipts offline and syncs the sales when the line is back. The web till needs a connection. Kit Business, on Google Play and the App Store, shows today's numbers on your phone.

All data is stored in a centrally managed database protected by layered access privileges, encrypted in transit and at rest, with automated backups taken at regular intervals and tested by restoring them. Every screen and report is checked against the signed-in person's role, and Kit AI can never see more than the person asking. The security page has the detail. Security at Kit.

Contact support: WhatsApp or call +256 326 901 600, email support@kit.africa, or write through the contact page. You are assured of a response within a maximum of two hours during support hours (Monday to Saturday, business hours (EAT)). Contact.