Guides
Posts on Guides from the Kit team. Pick another topic below or go back to all posts.
What the EAC star rating expects of your housekeeping
Uganda grades hotels on the East African Community criteria. The linen, towel and room rules by star level, how scoring works, and how to run housekeeping.
What makes a prescription valid in Uganda, and how long to keep it
Section 20 of the Act lists six tests a prescription must pass before a pharmacy dispenses a Class A or B drug, and section 21 says keep it for two years.
The UTB licence and the guest register every Ugandan lodge must keep
What the Tourism Act and the 2013 regulations ask of hotels, lodges and guesthouses: registration, a yearly licence, a guest register, quarterly returns.
Your URA income tax return is due 31 December: a checklist
Businesses with a 30 June year end must file the annual income tax return by 31 December. What URA expects, the penalties, and how to close the books now.
Turning walk-in customers into repeat buyers with Kit CRM
Kit CRM puts leads, deals and follow-ups on the till customer record. How a shop, salon or lodge uses pipelines and the phone app to bring customers back.
Third term runs to 4 December: a stock plan for school retailers
Uganda's third term closes on 4 December 2026 and the January rush follows. How stationers, uniform shops and bookshops can plan stock around the dates.
The weekly reports every business owner should read
Six reports that take twenty minutes on a Monday and catch problems before month end: sales, gross profit, stock value, slow movers, debtors and expenses.
Stock shrinkage: where it hides and how to close the gaps
The five places stock disappears between the supplier's lorry and the till, the controls that catch each one, and how to account for the rest.
Selling online in Uganda: what the Electronic Transactions Act asks
What a shop must publish on its online store, the seven-day cancellation right, the thirty-day delivery rule, and how to keep online stock honest.
Repricing in shillings when inflation moves: a shop owner's guide
Uganda's inflation rose to 4.6% in September 2026. How to read the UBOS figures, which categories moved, and a repricing routine that protects margin.
Reorder points and safety stock for a Ugandan shop
A plain method for setting the reorder quantity on every product, how much buffer to hold when supply is uncertain, and how to review the numbers monthly.
Registering a business with URSB: fees and steps in 2026
Business name or company? What URSB charges to reserve and register, what the online registry asks for, and what to do in the week after the certificate.
Reconciling mobile money with your sales at month end
A month-end routine for matching MTN and Airtel statements to the till, booking fees and reversals, and using the six-hour rule when a payment is missing.
Reading the Kit home dashboard: net sales, gross profit, stock
What each figure on the Kit POS home dashboard means, which period to pick, how to filter by location, and what to ask Kit AI when a number looks wrong.
Pricing for margin when costs move: markup, margin and VAT
The difference between markup and margin, how to price VAT-inclusive without losing the 18 percent, and when to reprice as inflation edges up.
Preparing a small business loan application in Uganda
What a development lender asks for: registration papers, twelve months of statements, a credit report, tax clearance and projections. How to be ready.
Patient records and the Data Protection Act: duties for clinics
Health status and medical records are special personal data under Uganda's 2019 Act. What a clinic or pharmacy must do on consent and storage.
Passwords, two-step verification and leavers for small firms
The three account habits that stop most break-ins at a small business: one strong password per account, two-step verification, and removing access when staff leave.
How to run a monthly stock take without closing the shop
A practical routine for counting stock by section, reconciling the variances and keeping the records URA expects, without losing a day of sales.
Licensing a private clinic in Uganda: supervising doctor and renewal
What the Uganda Medical and Dental Practitioners Council asks of a new or renewing health unit, who may supervise it, and the 31 December licence deadline.
Franchising your brand in Uganda starts with a trademark
What a franchise actually licenses, how to register the mark with URSB, why quality-control clauses protect it, and what to put in the operations manual.
Food hygiene rules for Kampala restaurants, from kitchen to floor
KCCA enforces food hygiene in hotels, restaurants and bars under the Public Health Act. What it asks of food handlers, and a kitchen routine that holds up.
Five stock reports every shop owner should read weekly
Stock value by location, slow movers, fast movers, variances and margin by product: what each report tells you, and the one decision to make from each.
Expiry tracking in pharmacies: first expiry, first out in practice
Expired medicines are a safety risk and a write-off. How a pharmacy or drug shop runs first expiry, first out with batch records, counts and alerts.
Expiry dates in stock: running FEFO in a pharmacy or food shop
How first-expiry-first-out works on the shelf and in the system, what Ugandan pharmacy standards require, and how to write off short-dated stock cleanly.
Drug shop and pharmacy licences in Uganda: what the law requires
The National Drug Policy and Authority Act sets who may run a pharmacy or drug shop, what the premises need and what unlicensed trading costs.
Cutting clinic waiting times: queue and appointment basics
Long waits lower patient satisfaction, as Ugandan research shows. Practical queue, triage and appointment methods a small clinic can run from reception.
Customer phone numbers are personal data: what the PDPO expects
Uganda's Data Protection and Privacy Act covers the customer list in your till. What a shop must do on consent, security, breaches and PDPO registration.
Credit sales in Uganda: terms, time limits and small claims
How to sell on credit without losing the money: written terms, an ageing list, the six-year limitation rule and the UGX 10 million small claims procedure.
Choosing a receipt printer for a small shop
Thermal ESC/POS printers, USB versus network versus Bluetooth, paper width, cash drawers and the QZ Tray bridge that lets a browser till print. A buyer's guide.
Cash at the till: float, drops and the end-of-shift count
A cash routine for a Ugandan shop: a fixed float, counted drops, one owner per drawer, and why cash is now the costliest tender to handle.
Barcodes for your products: GS1 Uganda, labels and the till
When you need an official GS1 barcode and when an internal code will do, how to get a company prefix in Uganda, and how to print labels that scan.
Backing up your business data: two copies and a test
What a small business must back up, why one copy is not enough, how cloud and a disconnected drive work together, and the restore test most owners skip.
Asking an AI assistant about your business: what to trust
AI chat assistants answer business questions in seconds. What the security agencies warn about, which answers to trust, and why the assistant must respect who is asking.
An Android phone or tablet as a till: what to check first
Cheap Android devices make good tills if they still receive updates, run a current browser and are locked down. A buying and setup checklist for small shops.
How to register your Kit EFRIS certificate with URA
Register a Kit POS CA-issued EFRIS certificate and Virtual Device in the URA portal, from device application to the public .cer upload.
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